Introduction
These Terms & Conditions ("Terms") apply when you use henceforthsolutions.com (the "Website") or work with Henceforth Solutions Pvt. Ltd. ("Henceforth", "we", "us," or "our"). By using the Website or our services, you agree to these Terms. If you don't agree with them, please don't use the Website.
Our Services
We build software and provide related technology services. This covers AI and machine learning solutions, mobile app and web development, user interface and user experience design, blockchain technology, and the Internet of Things. We also provide consulting and ongoing support for all these areas. For each project, we put the scope, timelines, deliverables, and fees in writing, in a proposal, quotation, or agreement (the "Project Agreement"). If a signed Project Agreement says something different from these Terms, the Project Agreement applies.
Use of the Website
You may use the Website only for lawful purposes. In particular, you must not:
- Try to get unauthorised access to the Website, our systems, or our data
- Introduce viruses, malware, or any other harmful code
- Copy, scrape, modify, or distribute content from the Website without our written permission
- Send us false, misleading, or spam enquiries
- Interfere with how the Website normally works or with its security
Client Responsibilities
We can only deliver on time if we get what we need from you. That means accurate requirements, content, data, and access, along with feedback and approvals when they're due. You also confirm that you own, or have the right to use, everything you give us. If your input arrives late or your requirements change, timelines and costs may change too.
Fees and Payment
Fees, applicable taxes, and the payment schedule are set out in the Project Agreement or invoice. Please pay by the due date shown on the invoice. If a payment is overdue, we may pause work or hold back delivery until it's paid. Unless stated otherwise, our fees don't cover third-party costs such as hosting, domains, APIs, software licences and app store fees. Fees paid for work we have already done are non-refundable unless the Project Agreement says otherwise.
Intellectual Property
Everything on the Website, including text, graphics, logos, designs, and code, belongs to Henceforth or its licensors and is protected by applicable intellectual property laws.
Once you have paid in full, ownership of the custom deliverables we create specifically for you passes to you, as set out in the Project Agreement. We keep ownership of what we had before your project, including our tools, frameworks, code libraries, templates, methods, and know-how. Third-party and open-source components stay under their own licences. Any third-party names, logos, and trademarks on the Website belong to their owners, and we use them only to identify those parties.
We may mention your project name and logo in our portfolio and marketing materials unless you ask us in writing not to.
AI-Based Services
AI and machine learning systems can sometimes give results that are inaccurate, incomplete, or unexpected. You are responsible for reviewing these outputs, making your own decisions based on them, and ensuring that your use of the delivered solution complies with applicable laws. Henceforth does not guarantee the accuracy or reliability of AI-generated results and is not responsible for any errors or issues arising from their use, even after delivery. Third-party AI models and APIs are covered by their providers' own terms.
Confidentiality
Both parties agree to keep each other's non-public business and technical information confidential and to use it only for the project. This doesn't cover information that is already public, that was developed independently, or that must be disclosed by law. If you'd like a separate NDA, just ask, and we'll be glad to sign one.
Third-Party Links and Services
The Website may link to third-party websites and services. We don't control them, so we aren't responsible for their content, availability, or privacy practices.
Disclaimer of Warranties
The Website and its content are provided "as is" and "as available". To the fullest extent the law allows, we give no warranties of any kind, express or implied. This includes warranties of accuracy, merchantability, fitness for a particular purpose, and uninterrupted availability. The case studies, statistics, and testimonials on the Website are there to illustrate our work and don't guarantee you will get similar results.
Limitation of Liability
To the fullest extent the law allows, Henceforth and its directors, employees, and partners are not liable for any indirect, incidental, special, or consequential damages, or for any loss of profits, data, revenue, or goodwill, that arise from using the Website or our services. For any claim, our total liability is limited to the amount you paid us for the specific service the claim relates to.
Indemnification
You agree to indemnify Henceforth and hold us harmless against claims, damages, and expenses (including reasonable legal fees) that arise from your breach of these Terms, from the materials you provide, or from your unlawful use of the Website or our deliverables.
Termination
If you breach these Terms, we may suspend or restrict your access to the Website at any time. Either party may end a project as allowed under the Project Agreement. If a project ends, you must pay for the work completed and the costs incurred up to the termination date. The sections on payment, intellectual property, confidentiality, liability, and governing law continue to apply after termination.
Force Majeure (Unexpected Events)
Neither party is responsible for delays or failures caused by events outside its reasonable control. These include natural disasters, government action, internet or power failures, cyber-attacks, and outages of third-party platforms.
Governing Law and Jurisdiction
These Terms are governed by the laws of India. If there is any clause about solving disputes in a Project Agreement, the courts in Sahibzada Ajit Singh Nagar (Mohali), Punjab, India, can handle any disagreement. Any problem that comes up must go through these courts, and they have the power to deal with any issue.
Changes to These Terms
We may update these Terms from time to time. When we do, we'll post the new version on this page with an updated "Last updated" date. If you keep using the Website after that, you accept the updated Terms.
Contact Us
Henceforth Solutions Pvt. Ltd.
4th Floor, C-196A, Phase 8B, Industrial Area, Sector 74, Sahibzada Ajit Singh Nagar, Punjab 140307, India
Email: info@henceforthsolutions.com
Phone: +91 97292 26730