Privacy Policy

Most of what we hold comes straight from you. When you fill in a form, email us, call us, or message us on WhatsApp, we'll have your name, email address, phone number, company name, country, and the project details you share, along with any files or messages you send. If you send us a job proposal or a project application, we'll also have the details you included in it.

When you visit our Website, certain information is collected automatically, such as your IP address, browser and device type, operating system, pages visited, referring website, visit date and time, and approximate location.

We also use cookies and similar technologies to keep the Website running properly, remember your preferences, and understand how visitors use it.

Mostly, we use it to do the work you came to us for. That covers replying to your enquiry, preparing quotes and proposals, delivering our services, and running the project day-to-day (communication, invoicing, and support). We also use it to:

• Keep the Website and our services running, secure, and improving
• Send you updates and promotional messages, where the law allows. You can opt out whenever you like.
• Review job applications
• Stop fraud and misuse, and meet our legal obligations

Our cookies fall into three groups: the essential ones the Website needs to function, analytics cookies, and marketing cookies. Your browser settings let you manage or switch off cookies. Keep in mind that if you switch some of them off, parts of the Website may not work properly.

We don't sell your personal information to anyone. We may share your information in certain situations. Our service providers for hosting, analytics, communication, payments, and accounting need some of it to do their jobs for us. So do our professional advisers.

If Henceforth is ever part of a merger or acquisition, the business that takes over from us would receive it. And if the law requires us to hand information to the authorities, we will. Whoever receives your information from us can use it only to provide their services to us.

We have reasonable technical and organisational measures in place to protect your information from unauthorised access, loss, misuse or disclosure. We can't promise it will be 100% secure, though. No way of sending or storing data.

We hold on to your information while we still need it for the reasons in this Policy, for legal, tax, and accounting requirements, or to resolve a dispute. Once we no longer need it, we delete it or anonymise it.

Your data may be processed in India or other countries where our team or service providers operate. We take appropriate steps to protect your information wherever it is processed and follow applicable data protection requirements.

Depending on the law that applies to you (including India's Digital Personal Data Protection Act, 2023 and, where relevant, the GDPR), you can ask us to show you, correct, update or delete the personal information we hold about you. You can also withdraw your consent or tell us to stop sending you marketing messages.

Just email info@henceforthsolutions.com with your request. Before we act on it, we may ask you to confirm who you are.

We work with adults and businesses, not children. We don't knowingly collect personal information from anyone under 18. If you think a child has given us their information, let us know, and we'll delete it.

You may find links on the Website to other websites and to social media pages. Their privacy practices are their own, and we aren't responsible for them, so please check their policies.

Sometimes we build or run software for a client, and that software collects data from the client's own users. In that case, we handle the data only as the client instructs us and as our agreement with them allows. The client is responsible for its own privacy notices and for getting consent from its users. If you have a question about data collected through a client's product, please ask that client.

This Policy may change over time. Whenever we update it, we'll post the new version here and change the "Last updated" date.

Questions, requests, or complaints about this Policy or your personal information can go to our Grievance Officer:

Henceforth Solutions Pvt. Ltd.

4th Floor, C-196A, Phase 8B, Industrial Area, Sector 74, Sahibzada Ajit Singh Nagar, Punjab 140307, India

Email: info@henceforthsolutions.com

Phone: +91 97292 26730